Terms & Conditions
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Welcome to Monoprint!
1. General Overview
We specialize in high-quality screen printing, DTF, DTG, and embroidery on sustainable garments made from organic cotton and recycled blends. Our services are designed for individuals, businesses, and brands seeking ethical, durable merchandise.
2. Ordering Process
All quotes and orders must be confirmed in writing through our website or via email.
Once artwork and quantities are approved, production will begin.
A one-time setup fee applies per design for screen preparation or digitizing.
Per-unit production cost depends on garment type (tier) and total quantity ordered.
3. Payment Terms
Full payment or a deposit may be required before production begins.
Accepted payment methods: Bank transfer & Paypal.
Orders are non-refundable once production has started, except in cases of defective items (see Section 5).
4. Turnaround Time & Delivery
Typical production time is 3-4 Weeks after final design approval.
Delivery times may vary based on location and order volume.
We are not responsible for shipping delays caused by carriers or customs.
5. Returns & Replacements
Because each item is custom-made, returns are not accepted unless there is a production defect.
Any claims for defective products must be made within 7 days of receiving the order.
Approved returns will be replaced or refunded at our discretion.
6. Intellectual Property
All artwork and logos provided by you remain your property.
By submitting your design, you grant us the right to reproduce it for your order.
Any original concepts, templates, drafts, or final designs created by our team remain our property until explicitly purchased or licensed by you under a separate agreement.
We may display completed work in our portfolio or marketing materials unless you request otherwise in writing.
7. Sustainability Commitment
We specialize in high-quality screen printing, DTF, and embroidery on sustainable garments made from organic cotton and recycled blends. Our services are designed for individuals, businesses, and brands seeking ethical, durable merchandise.
8. Limitation of Liability
We are not liable for indirect or consequential losses. Our total liability for any claim shall not exceed the total price paid for the order in question.
9. Governing Law
These Terms & Conditions are governed by the laws of Spain, and any disputes shall be handled by the courts located in Fuerteventura.